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Rehearse the conversations that can’t go wrong.

Staff talk with an AI patient who reacts to what they actually say. Each answer is scored against your SOP, and every recording is checked so the score can be trusted.

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AI patientLive

“Will I have to pay before the doctor sees me?”

Your turn
Scenario report Each parameter scored against your SOP
  • GreetingMet
  • EmpathyMet
  • Next steps explainedNeeds work
Result
Coaching ready

The problem

Classroom role-play does not reach every nurse, receptionist and pharmacist. A completion certificate proves attendance, not skill. AI Guru makes each assessment a recorded, proctored, SOP-scored simulation.

What AI Guru does

  • An AI role-player that listens

    The AI patient or attendant reacts to what staff really say, in 12 spoken languages including Hinglish, Indian English and Tamil.

  • Scored against your SOP

    Every parameter gets a score, the reason for it, and what to say next time. Results sort into red, amber and green.

  • Seven integrity checks

    Script reading, lip-sync, face identity, no face, multiple faces, human assistance and observed behaviour are checked on every recording. A reviewer looks before any score is overturned.

  • A ready scenario library

    100+ scenarios across patient relations, wards and ICU, pharmacy and the front office, plus custom ones written from your own SOPs.

  • Reports and leaderboards

    See results by unit and department, rank teams, grant re-attempts and export reports as PDF.

  • Phone or laptop, no install

    Staff take an assessment in the browser with a microphone and camera. Chrome is recommended.

How it works

Three steps.

  1. SimulateStaff speak with an AI patient or attendant who reacts to what they say.
  2. ProctorThe recording is checked for script reading, a second person, lip-sync mismatch and leaving the frame.
  3. ReportEach parameter is scored with a reason, and staff see what to say next time.

AI Guru, in numbers

Figures from AI Guru.

  • 100K+frontline staff assessed
  • 300K+assessments completed
  • 100+scenarios in the library
  • 12spoken languages
  • 7integrity checks on every recording

Who it’s for

  • Learning and development headsAssess a whole workforce on the same scenarios, and know the result is real.
  • Quality and service-excellence leadersSee which units and departments need attention, and on which parameter.
  • Frontline staffNurses, front office, pharmacy and ward teams practise the hard conversation before it happens.

Questions, answered.

Do staff need to install anything?

No. AI Guru runs in a browser on a phone or laptop with a microphone and camera. Chrome is recommended.

How do you stop people reading from a script?

Seven integrity checks run on every recording, including script reading, lip-sync, face identity and a second person. A reviewer looks at flagged recordings before any score is overturned.

Can we use our own SOPs?

Yes. Scenarios and scoring parameters can be written from your own SOPs, on top of the ready-made library.

Which languages can staff speak?

Twelve: Hinglish, Indian English, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi, Odia and Assamese.

Can I try it first?

Yes. Use the free trial on the AI Guru site to run one scenario without signing up.

Try one scenario, free.

Talk to the AI patient and see the report it gives you. No sign-up.

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Book a demo

Tell us about your team and we’ll set up a walkthrough.